Purpose: To provide assistance to branch staff (picking, packing, warehousing duties, answering phone calls, general customer service, etc.

Reports to: Branch Manager

Liaises With: Branch Manager and branch staff

Morelli Group are looking for an enthusiastic, reliable individual to join this successful and well-respected automotive distributor that is enjoying an exciting period of transformation and growth.

There are significant opportunities for the successful candidate to make their mark on the future success and direction of the business, while demonstrating the highest degree of courtesy, integrity and professionalism to resolve warehousing issues via phone and email. You'll be learning all aspects of the business including picking, packing, customer service, and more.

This is a great opportunity for the right candidate as the Morelli Group prides itself on providing the highest standards throughout all areas of the business.

Slim's Detailing is a leading independent supplier of detailing products, stocking over 50 of the UK's best and biggest brands with over 2000 products in our catalogue.

Key Responsibilities:

• To develop productive working relationships with colleagues.
• To comply with all relevant operating procedures.
• To ensure the security and safekeeping of company property
• The full detailed Job description is available upon request
• The role could involve some driving when covering for delivery drivers

If you can deliver a best in class customer experience, then this is the job for you!

Apply today, and we'll be in touch if your application is successful.

Matt Hyde

matt.hyde@morelli.co.uk

Purpose: To deliver and collect product from customers accurately, on time, and in good condition.

Reports to: Branch Manager / Branch Supervisor.

Liaises With: All relevant Branch Staff & Suppliers when required.

Key Responsibilities:

• To always project a professional image.
• To maintain confidentiality outside Morelli, regarding any sensitive information.
• To be courteous and polite to all customers, encouraging good customer relations.
• To develop productive working relationships with colleagues.
• To comply with all relevant operating procedures.
• To ensure the security and safekeeping of all company property.
• To ensure a courteous & quick response when answering the telephone.
• To pick orders to computer-generated picking lists then process to scanning station.
• To report any shortages on orders before departure.
• To pick and load vehicle effectively in order of deliveries and ensure the product is secured effectively.
• To plan the most time effective delivery route.
• To ensure that product arrives in good condition.
• To ensure all paperwork has a valid signature and a printed name is legible.
• To ensure the accurate collection of customer payment in respect of customer payment.
• To take customer orders and return them to the branch if requested.
• To handle machinery for repair efficiently and ensure all tags are correctly attached.
• To ensure that colour patterns sent in are correctly identified to the appropriate customer.
• To communicate any customer queries accurately to the Manager/Supervisor.
• To ensure the vehicle is always clean & roadworthy with any defects or PPE used reported immediately to your line manager.
• To drive safely, in a courteous manner and in accordance with the current road traffic legislations.
• To comply with Morelli Group driver’s handbook.
• To comply with company policy in respect of accidents or damage to the vehicle.
• To comply with all health and safety legislation and company procedures.
• To comply with all onsite customer health & safety legislations.
• To undertake other duties as reasonably requested by your manager / supervisor or deputy.

Pete Burnard

pete.burnard@morelli.co.uk

Purpose: To provide support to the Sales Team and support branch with sales activity and promotions, including order-taking using a tablet.

Reports to: Regional Sales Manager.

Liaises With: Sales Team, Branch Manager and staff.

Key Responsibilities:

• Field-based contact for customers placing weekly orders using ordering tablet.
• Promote weekly sales offers and support branch and sales incentives to increase branch sales.
• Report any opportunities or leads to sales team, branch or equipment team.
• Identify competitor products in accounts and offer a Morelli solution where possible.
• To support customer installations at new accounts as required, helping to set up stock management and stock rotation, as well as to ensure the correct levels are maintained and products are up to date.
• Provide regular and concise communication to multiple staff members at each account.
• Ensure customer satisfaction through regular contact.
• Project a professional company image at all times.
• Maintain confidentiality outside Morelli with regard to sales activity and other sensitive information.
• Meet all individual expectations, set as the beginning of each year.

Benefits: 

• Competitive Base Salary + Commission
• Company Car
• Laptop, phone
• A supportive work environment with opportunities for career advancement
• Staff camaraderie is encouraged through daily free breakfasts at Morelli Mornings
• We believe in supporting our employees individual growth through our “being Morelli” training programme.

James Toms

james.toms@morelli.co.uk

Purpose: To provide support to the Sales Team and support branch with sales activity and promotions, including order-taking using a tablet.

Reports to: Regional Sales Manager.

Liaises With: Sales Team, Branch Manager and staff.

Key Responsibilities:

• Field-based contact for customers placing weekly orders using ordering tablet.
• Promote weekly sales offers and support branch and sales incentives to increase branch sales.
• Report any opportunities or leads to sales team, branch or equipment team.
• Identify competitor products in accounts and offer a Morelli solution where possible.
• To support customer installations at new accounts as required, helping to set up stock management and stock rotation, as well as to ensure the correct levels are maintained and products are up to date.
• Provide regular and concise communication to multiple staff members at each account.
• Ensure customer satisfaction through regular contact.
• Project a professional company image at all times.
• Maintain confidentiality outside Morelli with regard to sales activity and other sensitive information.
• Meet all individual expectations, set as the beginning of each year.

Benefits: 

• Competitive Base Salary + Commission
• Company Car
• Laptop, phone
• A supportive work environment with opportunities for career advancement
• Staff camaraderie is encouraged through daily free breakfasts at Morelli Mornings
• We believe in supporting our employees individual growth through our “being Morelli” training programme.

Steve O'Brien

steve.obrien@morelli.co.uk