UK Shipping - Costs & Transit Time
We will endeavour to dispatch your parcel the same day on any order placed before 3pm for stock items, this may not be possible during promotions and during busy periods but it is always our aim. We cannot always guarantee next day delivery. Occasionally, circumstances outside of our control may occur and in this instance we are not liable for any costs incurred. For any item on the website that is not in stock, mainly larger equipment items but sometimes consumable items can go out of stock from time to time. In this instance the buyer will be contacted about a delivery schedule, if this is not suitable then they will be credited in full for the unavailable items.
Every parcel to a UK mainland address* is sent on a next working day delivery service. If you supply us with your mobile number at the checkout our courier will send you full tracking information & updates on your order throughout the process. If you have any questions or queries, contact our Customer Service Team on email@example.com or call us on 0333 222 9943. For orders going to a business address, from time to time we may deliver using our own delivery vehicles.
*Customers in Northern Ireland - Our courier is currently unable to ship liquids that have a UN registered against them to Northern Ireland.
Therefore we have removed NI as a shipping option from the website. However, if you would like to place an order, please email firstname.lastname@example.org with the list of products you'd like to order so we can review whether this contains any of the excluded items.
|UK Shipping Option||Cost|
|Next Day Delivery (Orders over £60 including VAT)||Free!|
|Next Day Delivery (Orders under £60 including VAT)||£4.98|
|Next Day by 10AM||£15.00|
|Next Day by 12PM||£7.00|
|Saturday by 10AM||£25|
|Saturday by 12PM||£22|
|Northern Ireland (2 Days)||£7.50|
|Scottish Highlands (2 Days)||£7.50|
|Next Day Offshore Island||£22|
|Offshore Island (2 Days)||£16|
Europe & Rest of World - Costs & Transit Time
|Bosnia & Herzegovina||4-6 days||£25.40 (+£25.00 import charge*)|
|Czech Republic||3-4 days||£10.77|
|Iceland||4-6 days||£38.37 (+£25.00 import charge*)|
|Norway||4-6 days||£22.96 (+£25.00 import charge*)|
|Serbia||4-6 days||£29.49 (+£25.00 import charge*)|
|Switzerland||3 days||£13.14 (+£25.00 import charge*)|
*The Customs Clearance Charge is a fee for administrating the process of clearance and completing the importation of your goods legally into your country.
If the parcel is over 20kg we reserve the right to revise the above delivery charges. In this instance a member of our customer service team will contact you and let you know about any additional charges. You will of course be able to cancel your order if the new delivery charge is not acceptable.
If your country isn't listed above, please contact us on email@example.com for a quote.